Data Protection

Data Protection Policy

We ("we", "us", "our") are dedicated to protecting the privacy and data of our users ("Users" or "You") when you engage with our website and services. This Data Protection Policy outlines how we collect, use, disclose, and safeguard your data in connection with the purchase of original art pieces and related services (the "Services") offered on our website.

By using our website and services, you acknowledge the terms of this privacy policy. Continued use of the services constitutes your acceptance of this privacy policy and any changes to it. If you do not agree, please refrain from using our services.

What Data Do We Collect?

We may collect the following types of data:

1. Non-Personal Data:

Technical data, usage statistics, and aggregated information collected during your interactions with our website.
This data is anonymous and does not identify individual users.

2. Personal Data:

Information you provide during a purchase, registration, or inquiry, including your name, email address, billing and shipping addresses, and phone number, IP address and more.
Payment information is processed through third-party payment providers.

How Do We Collect Data?

We collect data through the following methods:

Directly from you when you place an order, sign up for newsletters, or contact us.
Automatically through cookies and tracking technologies when you visit our website.
We collect data that you provide when you register for our services through a third party such as Facebook, Istagram or Google.

Why Do We Collect This Data?

We use your data for the following purposes:

To process your orders and deliver purchased artworks.
To issue invoices and Certificates of Authenticity for your artwork.
To communicate with you regarding your inquiries or purchases.
To improve our website and services through usage analysis.
To comply with legal and regulatory obligations.

Sharing Your Data

We may share your data with third parties under the following circumstances:

With logistics providers (e.g., DHL, Swiss Domestic or International Post) to fulfil and deliver your order.
With payment processors to complete your transactions securely.
To comply with legal obligations or enforce our terms of service.

Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and to collect usage statistics. You can manage your cookie preferences through your browser settings.

How Is Your Data Protected?

The hosting service for our digital assets provides us with the online platform that allows us to offer our services to you. Your data may be stored through our hosting provider's data storage, databases, and general applications. It stores your data on secure servers behind a firewall, and it offers secure HTTPS access to most areas of its services.

Despite the measures and efforts taken by us and our hosting provider, we cannot and will not guarantee absolute protection and security of the data you upload, publish, or otherwise share with us or others. For this reason, we ask that you set up secure passwords and, whenever possible, avoid submitting confidential information to us or others that, if disclosed, you believe could cause significant or lasting harm. Since email and instant messaging are not considered secure communication forms, we also ask that you do not share any confidential information through these communication channels.

Your Rights

You have the right to:

Access and request copies of the personal data we store about you.
Request corrections or deletion of your personal data.
Withdraw your consent for data processing at any time.
Lodge a complaint with a supervisory authority.

Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, or resolve disputes.

Updates to This Policy

We may update this policy periodically. Changes will be posted on this page, and your continued use of our website indicates your acceptance of the updated terms.

For questions about this policy or to exercise your data protection rights, please contact us:

- Email: info@anetacieplak.com

Thank you for trusting us with your personal data. We are committed to ensuring your privacy and security as you explore and purchase original artworks from our collection.